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membership cancellation

We're sorry to see you go

If you decide to reactivate your membership in the future (and we hope you do) membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change.

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If you would like to put your membership on hold instead of cancelling, you can submit a Membership Hold Request. If you’re sure you’d like to cancel, just complete and submit the form below. This will serve as your 30-day written cancellation notice as required by your membership agreement. Your membership will be cancelled 30 days from the submission of the form below. Note that if you have a scheduled payment within this period, the payment will be prorated. All payments are non-refundable.

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Termination of your membership before the end of your contract period will require a termination fee equal to 2 months of membership, as stated in your membership agreement. Termination will be billed at the time of the cancellation.

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